In Session with Forgewell Solutions: Kelsey Maloley

At Forgewell Solutions, we’re passionate about supporting clinicians as they grow

practices that feel meaningful, sustainable, and fully their own. In our new clinician

spotlight series, In Session with Forgewell Solutions, we’re giving you a behind-the-

scenes look at the therapists in our community.

We are excited to kick off this series with Kelsey Maloley, LMHC, who is dedicated to

helping individuals and families navigate the challenges of trauma, addiction, and

emotional well-being. From balancing a full-time leadership role at Harvard T.H. Chan

School of Public Health to building a thriving private practice, Kelsey’s story is both

inspiring and refreshing.

MEET THE CLINICIAN

Q: Who do you see and what do you treat?

I work with adolescents, adults, and couples navigating anxiety, depression, PTSD,

personality disorders, and substance use disorders. A large focus of my practice is

supporting loved ones and partners of individuals struggling with active addiction. I’m

especially passionate about helping clients better understand relationship dynamics,

build healthier boundaries, and reconnect with themselves throughout the healing

process.

THE PATH TO PRIVATE PRACTICE

Q: What made you want to move into private practice?

I was drawn to private practice because I wanted more flexibility, independence, and the

ability to create a schedule and environment that truly aligned with the kind of clinician I

wanted to be. Once I became independently licensed, it felt like the right next step both

professionally and financially. I also loved the idea of building something that was fully

my own.

Q: How is private practice going for you?

It’s going incredibly well! I genuinely love having my own private practice. Like most

clinicians starting out, I definitely ran into a learning curve with billing and insurance

claims during the first few months, but once I became more familiar with the processes,

the administrative side became much more manageable. Watching the practice

continue to grow has been really rewarding.

Q: Is your private practice your only “job”?

I currently work full-time as the Assistant Director for Program Delivery within the

Advanced Learning Academy at Harvard T.H. Chan School of Public Health while also

seeing clients two evenings a week in private practice. Balancing two careers definitely

requires organization, discipline, and strong time management, but it is absolutely

possible. My biggest advice to clinicians considering private practice is to start

small—begin with one day or a few clients a week and gradually build from there in a

way that feels sustainable for you.

FINDING FORGEWELL

Q: What brought you to Forgewell?

I was searching for office space and happened to come across Forgewell’s website.

From my very first conversation with Karen, I immediately felt welcomed and supported.

Her warmth, professionalism, and genuine passion for helping clinicians succeed made

it clear that Forgewell was exactly where I wanted to grow my practice.

Q: How has Forgewell Solutions helped you?

Forgewell has made the transition into private practice feel far less overwhelming.

There’s such a strong sense of community and support among the clinicians here,

especially because many of us have gone through similar experiences and use the

same EMR system. It’s incredibly reassuring to have people you can ask questions to or

troubleshoot with. I also really value the new learning and training sessions that Karen

has launched for clinicians. Being able to learn from each other is incredibly educational

and encouraging as a community. Starting a private practice can feel intimidating, but

Forgewell creates an environment where you truly don’t feel alone.

WORDS OF WISDOM

Q: What is one piece of advice you would give to someone thinking about moving to

private practice?

Stay organized from the very beginning—especially when it comes to credentialing,

insurance panels, billing, and documentation. Having solid systems in place early on

makes a huge difference and helps reduce stress as your caseload grows. Also, don’t

be afraid to ask questions and lean on others who have already been through the

process.

BEYOND THE OFFICE

Q: Could you share something fun about yourself?

Outside of my clinical work, I love anything creative and people-centered. I’m a huge

believer in balancing hard work with humor, connection, and good coffee. In between

jobs I make time for beach days, long walks with my black lab Clancy, and spending

time with the people who matter most to me.

Interested in learning more about starting your own private therapy practice?

If you’re a friendly, professional clinician, ready to take the next steps toward private practice in the south shore, we would love to speak with you.

Please contact Karen Peabody: 774-222-3196 | Email: info@forgewellsolutions.com

Karen Peabody, LICSW is a therapist and business consultant for social workers and therapists interested in starting their private practice. She founded Forgewell Solutions in East Bridgewater, MA. Her office is a great place to start a private practice. Visit her FOR THERAPISTS page to learn more.

Navigating Professional and Ethical Responsibilities: AI in Mental Health Documentation

The integration of artificial intelligence (AI) into mental health practices offers exciting opportunities to enhance efficiency, accuracy, and client care. However, therapists must approach this technology with a clear understanding of their professional and ethical responsibilities. This blog post aims to outline the key considerations for mental health professionals as they incorporate AI into their documentation processes.

Understanding AI's Role in Documentation

AI tools can assist therapists by automating routine documentation tasks, summarizing client sessions, and analyzing treatment outcomes. However, it's crucial to remember that AI should augment—not replace—the therapist's clinical judgment and personal connection with clients.

Maintaining Client Confidentiality

- Data Protection: Ensure that any AI tool used complies with HIPAA regulations and safeguards client information. Data should be encrypted and stored securely to prevent unauthorized access.

- Informed Consent: Clients should be informed about the use of AI in their treatment process, including how their data will be used and stored. This transparency builds trust and respects clients' autonomy.

Ensuring Accuracy and Reliability

- Quality Control: Regularly assess the AI tool's performance to ensure it produces accurate and relevant documentation. Misinterpretations or errors can lead to inappropriate treatment decisions.

- Regular Updates~ Stay informed about updates and advancements in AI technology, as these can impact the effectiveness and reliability of the tools being used.

Ethical Considerations

- Professional Judgment*: Always prioritize your clinical expertise over AI recommendations. Use AI as a supplementary resource rather than a definitive guide in treatment decisions.

- Bias Awareness: Be aware of inherent biases in AI algorithms that may affect documentation and treatment recommendations. Regularly evaluate whether the AI system is equitable and does not inadvertently harm marginalized populations.

Training and Competence

- Ongoing Education Engage in training to stay updated on both AI advancements and ethical considerations related to its use in mental health. This knowledge is critical for effectively interpreting AI outputs and integrating them into practice.

- Collaboration: Work with IT professionals or data scientists to better understand the functionalities and limitations of AI tools, ensuring that you are using them to their fullest potential without compromising ethical standards.

Client-Centered Care

- Feedback Mechanism: Implement a process for clients to provide feedback on their experiences with AI tools in their treatment. Their insights can guide how these technologies are utilized and refined.

- Holistic Approach: Remember that AI should enhance the therapeutic relationship, not detract from it. Prioritize face-to-face interactions and personal engagement alongside any AI-assisted practices.

As mental health therapists embrace AI for documentation, it's essential to navigate the complexities of professional and ethical responsibilities thoughtfully. By prioritizing client confidentiality, ensuring accuracy, and maintaining a focus on ethical practice, therapists can effectively harness the power of AI while upholding their commitment to client care. Regularly reviewing these responsibilities will not only enhance the therapeutic process but also foster trust and transparency within the client-therapist relationship.

Interested in learning more about starting your own private therapy practice?

If you’re a friendly, professional clinician, ready to take the next steps toward private practice in the south shore, we would love to speak with you.

Please contact Karen Peabody: 774-222-3196 | Email: info@forgewellsolutions.com

Karen Peabody, LICSW is a therapist and business consultant for social workers and therapists interested in starting their private practice. She founded Forgewell Solutions in East Bridgewater, MA. Her office is a great place to start a private practice. Visit her FOR THERAPISTS page to learn more.

The Top 3 Books for Business Motivation in Mental Health Private Practice

Running a mental health private practice can be both rewarding and challenging. As practitioners, it’s essential to not only focus on the well-being of our clients but also to cultivate a thriving business. Here are three impactful books that provide motivation and practical strategies for business growth while keeping mental health at the forefront.

Your Next Five Moves by Patrick Bet-David

In "Your Next Five Moves," entrepreneur Patrick Bet-David shares his insights on strategic thinking and planning. This book emphasizes the importance of having a clear vision and actionable steps to achieve your goals. For mental health practitioners, understanding your next moves can mean the difference between stagnation and growth. 

Bet-David encourages readers to think several steps ahead, considering both immediate and long-term objectives. This mindset can help practitioners navigate challenges in their practice, from client acquisition to service diversification. The emphasis on strategy and foresight is crucial for maintaining a sustainable practice that prioritizes client care.

Profit First by Mike Michalowicz

"Profit First" presents a revolutionary approach to managing finances that can be especially beneficial for mental health private practices. Mike Michalowicz argues that traditional accounting methods can lead to financial stress and mismanagement. Instead, he proposes a system where profit is prioritized, encouraging business owners to allocate funds strategically right from the start.

For mental health practitioners, this means ensuring that the practice is not only serving clients effectively but also operating profitably. Michalowicz's simple yet powerful framework allows practitioners to take control of their finances, ensuring that they can sustain their practice and focus on mental health without the burden of financial anxiety.

Building a StoryBrand by Donald Miller

In "Building a StoryBrand," Donald Miller introduces a framework for effective marketing through storytelling. This book is particularly relevant for mental health private practices looking to connect with potential clients more authentically. Miller’s method helps practitioners clarify their message and communicate the value of their services in a way that resonates with clients.

By applying the StoryBrand framework, mental health practitioners can create compelling narratives that highlight their unique offerings. This approach not only enhances marketing efforts but also fosters a deeper connection with clients, making them feel understood and valued.

For mental health practitioners, balancing business acumen with a commitment to client care is essential. "Your Next Five Moves," "Profit First," and "Building a StoryBrand" offer invaluable insights and strategies to motivate and inspire you on this journey. By integrating the lessons from these books, you can cultivate a flourishing practice that prioritizes both your well-being and that of your clients. Happy reading!

Interested in learning more about starting your own private therapy practice?

If you’re a friendly, professional clinician, ready to take the next steps toward private practice in the south shore, we would love to speak with you.

Please contact Karen Peabody: 774-222-3196 | Email: info@forgewellsolutions.com

Karen Peabody, LICSW is a therapist and business consultant for social workers and therapists interested in starting their private practice. She founded Forgewell Solutions in East Bridgewater, MA. Her office is a great place to start a private practice. Visit her FOR THERAPISTS page to learn more.